Contact Email
Send questions, corrections, and support notes to [email protected].
What to Include
For a useful reply, tell us the page URL, browser version, operating system, wired or wireless connection, selected polling rate, and the steps you used. A short copy of the visible result is enough. Never send passwords, license keys, private files, or other sensitive data.
- Page or tool name
- Browser and operating system
- Mouse model and connection mode
- What you expected
- What you saw instead
Measurement Questions
If a result looks low, first repeat the run with small circles, a direct USB port, and a close wireless receiver. The setup guide and rate comparison cover common causes before you email.